Refund policy
Last updated: August 26, 2026
LB Mason Fine Art operates this website and provides products featuring the artwork of Philip Burke. We are committed to providing high-quality products and a positive shopping experience. Please review the following policy regarding returns, exchanges, and refunds.
Returns
We do not accept returns on orders. All sales are considered final unless the product arrives damaged or defective.
Damaged Goods
If your order arrives damaged, please contact us as soon as possible after receiving your order. We may request photographs of the damaged product and packaging to help us assess the issue and process a claim with the shipping carrier when applicable.
For confirmed damaged goods, we will offer either:
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An exchange for a replacement product; or
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A refund for the damaged product.
The appropriate resolution will be determined based on the circumstances and availability of the product.
Refunds
Refunds are only available for confirmed damaged goods, unless otherwise agreed upon by LB Mason Fine Art.
Approved refunds will be issued to the original payment method used for the purchase. Processing times for refunds may vary depending on your payment provider or financial institution.
Contact
If you receive a damaged product or have questions regarding this policy, please contact us at:
Trade Name: LB Mason Fine Art
Phone: +1 716-282-2933
Email: web@philipburke.com
Address: 335 Buffalo Ave, Buffalo, NY 14303, United States
